The Remodeling Process

At Borth-Wilson, the remodeling process is fully defined and each client knows exactly what will happen and when it will happen. Our quality work is backed by a full guarantee.

  • Signed contract and down payment received from homeowner
  • Borth-Wilson Expediter assigned and introduction letter sent
  • Expediter conducts on-site measuring, inspection and homeowner consultation, if necessary
  • Homeowner directed to showrooms for selection of fixtures, cabinets, tile, accessories and/or other custom products
  • Fixtures and other material are ordered
  • Project team meets to discuss logistics, arrival date of material, technician assignments, permits and tentative start date
  • Homeowner is consulted and start date confirmed
  • Fixtures and material arrive and are inspected at warehouse
  • Project team meets to finalize individual responsibilities and work dates
  • Expediter and team members arrive on first day of project for on-site overview and commencement of work
  • Team members continue work on consecutive business days to expedite project
  • Expediter remains in contact, makes frequent on-site visits, and resolves any outstanding issues
  • Expediter conducts conference/punch-list at the end of the project to determine any remaining issues and answer final questions
  • A satisfaction survey is mailed to allow the client an opportunity for a final evaluation of their experience with Borth-Wilson

262-781-6466

Bathroom remodeling & more: